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Patient journey

Question Generator

Generate a printable checklist of questions to ask any clinic you are considering. Questions are grouped by category and tailored to your procedure.

18 questions across 5 categories. Print this page (Ctrl+P / Cmd+P) for a clinic visit checklist.

Credentials

  • What is the lead surgeon’s full registration number with the national medical council?

    Why: Allows independent verification of their licence to practise.

  • How many years has the surgeon been performing this specific procedure?

    Why: Volume and experience correlate with outcomes.

  • Is the clinic currently accredited by JCI or a national accreditation body? Can you provide the certificate number?

    Why: Accreditation claims can be verified against the issuing body’s database.

  • Is the clinic’s corporate registration active? What is the registration number?

    Why: Dissolved or recently re-registered entities are a warning sign.

Cost

  • Can I have a fully itemised quotation in writing, specifying everything included and excluded?

    Why: Verbal quotes are unenforceable. Written itemisation prevents unexpected charges.

  • What is not included in the quoted price? (anaesthesia, medications, follow-up visits, imaging, lab work)

    Why: Exclusions often add 15–30% to the headline price.

  • Is a deposit required? What is the cancellation and refund policy?

    Why: Non-refundable deposits without clear terms are a red flag.

  • What happens financially if I need revision surgery due to a complication?

    Why: Some clinics cover revision costs; others treat them as a new procedure.

Follow-up

  • How many post-operative follow-up appointments are included?

    Why: Some clinics include only one; additional visits may be charged separately.

  • Do you offer remote follow-up by video or photograph after I return home?

    Why: Essential for patients who cannot return easily for in-person review.

  • What documentation will I receive after treatment? In what language?

    Why: You need records in a language your home doctor can read.

  • Who should I contact if I have a problem after hours or after returning home?

    Why: Emergency contact protocols vary widely between clinics.

Complications

  • What is your complication rate for this procedure?

    Why: Clinics tracking their outcomes can answer this. Those that cannot may not be monitoring quality.

  • If a complication occurs while I am in-country, what happens? Who covers the additional costs?

    Why: Understanding the financial and clinical pathway for complications before they happen.

  • Do you have 24-hour emergency cover and an ICU on site?

    Why: For surgical procedures, access to emergency care is a safety baseline.

Records

  • Will I receive a written record of the procedure, materials used, and medications prescribed?

    Why: Essential for continuity of care with your home doctor.

  • If implants or prosthetics are used, will I receive the brand, model, batch number, and size in writing?

    Why: Required for future servicing, warranty claims, or emergency care.

  • Can I obtain copies of my imaging and lab results to take home?

    Why: Your home doctor needs baseline images for comparison.