Skip to main content
Patient journey

Glossary term

International Patient Department

Reference only — not medical advice. See disclaimer.

A dedicated hospital unit or team established to manage the needs of overseas patients, providing services such as appointment coordination, visa support letters, concierge accommodation assistance, medical interpreter provision, and post-discharge communication with the patient's home clinicians. The quality and responsiveness of this department is a significant factor when evaluating overseas hospitals.

Related procedures

← All glossary termsProcedures →Methodology →