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Patient journey

Glossary term

ISO 9001

Reference only — not medical advice. See disclaimer.

The world's most widely adopted quality management system standard, which sets out the criteria for a systematic approach to managing processes and ensuring consistent delivery of products and services that meet customer and regulatory requirements. ISO 9001 certification in a healthcare context indicates that the facility manages its administrative and support processes to a structured quality framework, though it does not specifically address clinical quality.

Related procedures

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