Skip to main content
Patient journey

Glossary term

Patient Coordinator

Reference only — not medical advice. See disclaimer.

A hospital staff member or agency representative who acts as the primary point of contact for a patient throughout the treatment journey, managing communications, scheduling appointments, arranging logistics, and providing support and information before, during, and after the procedure. The quality of patient coordination is a significant determinant of overall patient experience at international facilities.

Related procedures

← All glossary termsProcedures →Methodology →